Refund policy

At Clo5ure , we strive to provide high-quality products and a positive customer experience. Because our items are sold as-is, we only offer refunds or replacements for products that arrive defective or damaged. Please review the policy below for details.

You may request a refund or replacement only if:

  • The item you received is defective, damaged, or not functioning as intended

  • You provide proof of the defect, such as photos or videos.

We do not offer refunds for:

  • Change of mind

  • Wrong size or color ordered

  • Normal wear and tear

  • Items damaged by misuse or improper handling